Support
For questions or bug reports, please use our contact form.
You can also email us: info@irodori-labo.com
FAQ
Can medals be cashed out?
No. Medals are virtual and can only be used in this game. They cannot be exchanged for cash or prizes, transferred, or redeemed, and there are no prizes to win. The app is intended for adults 18 and over.
Is this affiliated with any real machine or maker?
No. It is not affiliated with any real pachislot or pachinko machine or manufacturer. All machines, symbols and sounds are original.
How do I restore purchases?
Tap Restore purchases in the Shop, signed in with the same Apple Account or Google account you bought with. Machine unlocks, Remove Ads, the all-machines pack and the VIP Pass can be restored (consumables such as medal packs cannot).
How do I cancel the VIP Pass?
The VIP Pass renews automatically every month. On iPhone or iPad, go to Settings > your name > Subscriptions. On Android, open the Google Play Store, tap your profile icon > Payments & subscriptions > Subscriptions (you can also open this from Manage subscriptions in the app's Shop). You keep VIP until the end of the period. Deleting the app does not cancel the subscription.
Can I move my data to a new device?
No. There is no account, and medals, records, the log and machines you built are stored only on the device. Purchases such as machine unlocks, Remove Ads and the VIP Pass come back with Restore purchases on the new device.
How do I review ad privacy settings?
Where consent is required (such as in Europe), use "Privacy choices (ads)" (iOS) or "Ad privacy settings" (Android) in the app's settings. On iOS, change tracking permission in Settings > Privacy & Security > Tracking. On Android, manage the advertising ID in Settings > Privacy > Ads.
How do I change sound and haptics?
Go to Settings > Sound & haptics in the app to turn sound on or off, set the master, music, effects and hall ambience volumes, choose whether to mix with other apps' audio, and set haptics (All / Notice only / Off).
How do I erase my data?
Settings > Erase data removes all medals, records and logs. Purchases can be brought back with Restore purchases.
Where are the Terms of Use?
See the Terms of Use at https://legal.irodori-labo.com/terms/.